Privacy Policy

Table of Contents

Effective Date: September 9, 2025

1. Introduction

OakTech Systems (“OakTech,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.oaktechsystems.com/ or interact with our services (the “Site”).

2. Information We Collect

Information you provide

  • Contact details such as name, email address, phone number, company, job title, and any information you submit through forms or email.
  • Account details if you register or sign in (if enabled).
  • Support requests, survey responses, or event registrations.

Automatically collected

  • Device and usage data such as IP address, browser type, operating system, pages viewed, referring URLs, timestamps, and general location derived from IP.
  • Cookies and similar technologies. See “Cookies” below.

From third parties

  • If you engage with us on social platforms or via integrated tools, we may receive limited profile or interaction data as permitted by those services.

3. How We Use Personal Information

We use personal information to:

  • Provide, operate, maintain, and improve the Site and our services.
  • Respond to inquiries and provide support.
  • Personalize content and understand usage to improve user experience.
  • Send administrative messages and service updates. With consent or where permitted, send newsletters and marketing. You may opt out at any time.
  • Detect, prevent, and address security incidents, fraud, or misuse.
  • Comply with legal obligations and enforce our terms.

4. Cookies and Similar Technologies

We use cookies, pixels, and local storage to operate the Site, remember preferences, and analyze traffic. You can control cookies via your browser settings. Disabling certain cookies may limit functionality.

5. Information Sharing

  • Service providers. We share information with trusted vendors that help us operate the Site and deliver services (for example, hosting, analytics, email delivery, customer support). They may only process data under our instructions.
  • Legal. We may disclose information if required by law, regulation, legal process, or to protect rights, property, or safety.
  • Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information. If that changes, we will update this Policy and provide required opt-out mechanisms.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we anonymize or securely delete it.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or update personal information.
  • Request deletion.
  • Object to or restrict processing.
  • Withdraw consent where we rely on consent.
  • Receive a portable copy of certain data.

To exercise rights, contact us at info@oaktechsystems.com. We may ask for information to verify your identity and location before processing a request.

Region-specific notes

  • EEA/UK: Our legal bases may include consent, contract necessity, legitimate interests, legal obligation, or vital interests. You may lodge a complaint with your local supervisory authority.
  • California: We do not sell or share personal information for cross-context behavioral advertising. You can make access, correction, or deletion requests at info@oaktechsystems.com.
  • Singapore PDPA / Philippines DPA / Australia: You may request access and correction and lodge complaints with your local authority. We will respond within a reasonable time.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided personal information, contact us and we will delete it. Where applicable, we do not knowingly process data of children under 16 without appropriate consent.

10. International Transfers

We may transfer, store, or process information outside your country. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

11. Changes to This Policy

We may update this Policy from time to time. We will post the revised Policy with a new effective date. Material changes will be highlighted where appropriate.

12. Contact Us

OakTech Systems
Email: info@oaktechsystems.com