Effective Date: September 9, 2025
1. Introduction
OakTech Systems (“OakTech,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard personal information when you visit our website https://www.oaktechsystems.com (the “Site”) or when you interact with our services, whether online or offline (collectively, the “Services”).
By accessing or using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, you must discontinue use of the Site and Services immediately.
2. Information We Collect
We collect different types of personal information in order to operate effectively, provide you with the Services, and meet our legal obligations. The categories of information we collect fall into three main groups: information you provide directly, information collected automatically, and information obtained from third parties.
Information you provide directly. When you interact with us, you may choose to provide personal information such as your name, email address, phone number, job title, and company affiliation. This information is commonly collected when you fill out forms on the Site, register for an account (if registration is available), or communicate with us by email, phone, or other channels. We may also collect details you provide in support requests, survey responses, event registrations, or other voluntary submissions.
Information collected automatically. When you access the Site, we automatically collect certain technical information about your device and browsing behavior. This includes your IP address, browser type, operating system, referring and exit pages, time and date of access, and the specific pages you visit. We may also derive a general geographic location from your IP address. In addition, we use cookies and similar technologies to collect usage data, as further described in Section 4 below.
Information from third parties. We may also receive limited information about you from external sources. For example, if you engage with our content through social media platforms or integrated tools, those services may share certain profile or interaction data with us, subject to their own privacy policies and your privacy settings.
3. How We Use Personal Information
We use the personal information we collect for a variety of purposes, all of which are intended to support the provision, operation, and lawful administration of the Services.
First and foremost, we use personal information to provide, maintain, and improve the Site and Services. This includes responding to your inquiries, fulfilling requests, and delivering customer support in an efficient and personalized manner.
We also process information to better understand how visitors use the Site, to enhance user experience, and to customize the content and communications you receive from us. Where permitted by applicable law or based on your consent, we may use your contact information to send you newsletters, promotional materials, or other marketing communications. You may opt out of such marketing at any time by following the instructions included in each message.
In addition, we process information as necessary to detect, investigate, and prevent fraudulent activity, unauthorized access, or security incidents. We also use information to comply with legal requirements, enforce our Terms of Service, and protect the rights, property, or safety of OakTech, our users, and others.
4. Cookies and Similar Technologies
Our Site uses cookies, tracking pixels, and other similar technologies to provide essential functionality, remember user preferences, and gain insights into how the Site is used. Cookies are small files that are placed on your device when you visit the Site. These may be session cookies, which expire when you close your browser, or persistent cookies, which remain stored until you delete them or they expire.
We may also use third-party analytics tools that set cookies to help us measure traffic patterns and understand how visitors interact with the Site. While most browsers allow you to control or block cookies through settings, please note that disabling certain cookies may reduce the functionality of the Site and impair your experience.
5. How We Share Information
OakTech does not sell your personal information. We only share personal information under limited circumstances, each designed to support the operation and security of the Services.
We may disclose information to trusted service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, customer support, and security monitoring. These service providers are contractually required to use personal information only as instructed by OakTech and to protect it from unauthorized access.
We may also share information when required to comply with applicable laws, legal processes, or governmental requests. Such disclosures may occur to protect our rights or property, safeguard the safety of our users or the public, or enforce our agreements and policies.
Finally, in the event of a business transaction such as a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of the transaction. If such a transfer occurs, we will ensure that the recipient continues to protect personal information in a manner consistent with this Policy.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, or misuse. These measures include encryption, access controls, and secure storage practices. However, no method of data transmission or storage can be guaranteed to be completely secure. As such, while we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements. When personal information is no longer needed, we will take steps to securely delete it or render it anonymous so that it can no longer be linked to you.
8. Your Privacy Rights
Depending on your jurisdiction, you may have certain legal rights with respect to your personal information. These may include the right to request access to the personal information we hold about you, the right to request corrections or updates, the right to request deletion, and the right to restrict or object to certain processing activities. You may also have the right to receive a portable copy of certain data or to withdraw consent where we rely on consent for processing.
To exercise these rights, please contact us at info@oaktechsystems.com. To protect your privacy and maintain security, we may need to verify your identity and location before fulfilling your request.
Residents of the European Economic Area (EEA) and the United Kingdom should note that our legal bases for processing may include consent, the necessity of entering into or performing a contract, compliance with legal obligations, legitimate interests, and, in rare cases, protection of vital interests. You also have the right to lodge a complaint with your local supervisory authority.
California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including rights of access, correction, deletion, and the right to opt out of certain forms of data “sharing.”
9. International Data Transfers
Because OakTech is headquartered in the United States, any personal information you provide may be transferred to, processed, and stored in jurisdictions outside your home country, including the United States. These jurisdictions may have data protection laws that are less protective than those in your country of residence. Where required by law, we implement safeguards such as standard contractual clauses to ensure that cross-border transfers are conducted in compliance with applicable data protection requirements.
10. Children’s Privacy
Our Site and Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take appropriate steps to delete such information promptly.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. When we update the Policy, we will revise the “Effective Date” at the top of the page. In cases where changes are material, we may provide additional notice through the Site or by direct communication. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, you may contact us using the details below:
OakTech Systems
Email: info@oaktechsystems.com